the room was just okay, complete with inadequate soap upon arrival and no fresh towels, every other day. absolutley, I expected better. after taking the painful elevator ride, I also discovered that housekeeping was only available once every few days! oh, and good luck trying to print important documents here, as the business center was nonexistent! just couldn’t recommend this place.

The strong water pressure in the showers made for revitalizing morning routines!

The lighting in the vanity and shower area was slightly lacking, making it hard to see during grooming.

Staff was incredibly helpful during my stay.

Exceptional customer service from the staff.

The breakfast options were disappointing and lacked variety. The indoor pool was not heated enough for a comfortable swim, and the layout made it difficult to access certain amenities. Additionally, the room felt cramped due to the poor air flow and the thermostat being blocked by furniture.

The peaceful room experience

The room was spacious and comfortable, ensuring a good night's sleep. The indoor pool was a great way to unwind with extended hours. Plus, the staff was consistently helpful.

One downside was the mediocre breakfast. the offerings were limited, and the eggs lacked flavor. Additionally, housekeeping was only available after multiple nights, which was inconvenient.

Positive, The hotel was clean and had a great indoor pool that my kids enjoyed. The staff was super friendly and helpful. The layout of the room, with a separate toilet closet was a nice touch.

Loved the spacious room with a modern look! The inside pool was super fun for my family. Breakfast was good but could use better flow. Overall, a great stay! 😊

The indoor pool was fun, but my room was dirty on arrival.

Fantastic stay with family-friendly amenities

We had a spacious room with a comfortable layout, perfect for our family of five. The separate toilet area was a nice touch, making our mornings easier. The complimentary breakfast exceeded our expectations, with a variety of options daily. However, I did wish the hot tub had been operational during our stay.

The King Studio with Sofa Bed was well laid out, providing ample space for our family. We particularly appreciated the comfortable beds and the varied selections in the food store. However, cleanliness could be improved, as we found some candy on the floor upon arrival, and the breakfast, while decent, lacked variety. Additionally, there were some issues with getting fresh towels daily, which impacted our stay.

Loved the spacious King Studio with a Sofa Bed! It felt very homey, especially with the room layout and great outdoor space!

This was just an appropriate option for a date night in Florence with high value for money. We enjoyed the spacious room and the fantastic selection of cut fruit at breakfast. Consider trying the hot foods—great way to start the day!